Hotel AP in 2025: Why Embedded Payments Are the Control, Cost, & Security Upgrade Finance Leaders Need

BirchStreet partnered with Hotel Management to launch the Insights Into Pay survey to uncover what really matters to AP leaders and how they're overcoming the challenges of rising costs, fraud risks, and tighter deadlines  with embedded payment solutions. 
 

Key trends uncovered in the report include:

· Ensuring control is top of mind – 64.5% of AP leaders keep payments in-house for greater oversight, yet many overlook how embedded solutions can actually strengthen visibility and vendor relationships.

· Cost efficiency is key – Rebate capture and reduced processing costs are top 2025 business goals, with many hoteliers seeking solutions that deliver measurable ROI.

· Automation is a strategic imperative – 37.5% cited lack of automation as a major challenge with current systems, underscoring the need for streamlined, digitized processes to boost scalability.

· Security cannot be ignored – with 65% of B2B fraud occurring via checks, hotels are prioritizing digital payments to protect sensitive financial and guest data.


Download the survey report to see the full findings and actionable insights to help you modernize your AP processes. ⬇️